Legal
Customer Agreement
Last updated: 2026-08-19
This Customer Agreement covers the goods you are buying from Content Flow Marketing and the services we provide around them. It supplements (and does not replace) our Terms of Service and Refund Policy.
Quick Content Pack — $49
A focused starter pack designed to fill the next seven to ten days of local marketing for a small operator who has been off the publishing treadmill for a while.
- 7 social posts tuned to Instagram, Facebook, and Google Business Profile.
- 5 caption variants + the matching hooks.
- GBP review-response templates for the ten most common review types.
- Delivered within 24 hours of receiving a complete intake.
Business Content Pack — $149
A full month of marketing for the operator who actually wants to schedule a real campaign. This is what most local small businesses start with.
- Everything in the Quick Content Pack.
- 1 email campaign (3-email sequence or 1 long-form newsletter — your choice at intake).
- 2 ad concepts for Meta or Google Ads (you pick the platform at intake).
- 30-day content calendar with topic, channel, and time-of-day suggestions.
- GBP review-response library — twenty ready-to-send responses.
- Delivered within 24 hours of receiving a complete intake.
AI Marketing Machine — $299
A complete quarterly engine. Includes quarterly refresh material plus the framework to keep the pack aligned with seasonal offers and conversion benchmarks.
- Everything in the Business Content Pack.
- Quarterly refresh content (delivered in 90 days, on request).
- Conversion-tracking review with a short brief on what to install.
- Optional upgrade path to the Monthly Marketing subscription when you’re ready (the same content, on a cadence).
Intake expectations
The intake asks for your business name, services, service area, current promotions, brand voice, competitors, common customer questions, and any words or claims you want us to skip. Plan for ten minutes. We cannot start the pack without these answers — if the intake is incomplete after fourteen days, we will email you once. After another fourteen days of silence we close the order (refundable under the Refund Policy if the cap has not expired).
Optional uploads (logo, brand photos, promo materials, documents) help us match your voice and visual identity. They are not required.
Content review
We review every deliverable internally before sending, but AI-generated copy can still drift. You are responsible for reviewing the pack before publishing — please read our Content Disclaimer. If anything is materially off, send notes within seven days of delivery (fourteen days for the AI Marketing Machine) and we rework the affected items at no charge.
Refunds
Refund eligibility and timing are described in the Refund Policy, linked in the footer. The Customer Agreement does not override the Refund Policy — for ambiguous cases the Refund Policy controls.
Contact
Questions about a specific tier? Write content-flow-marketing@polsia.app.